How It Works

Simple, straightforward process

• Step 1 — Contact Us
  Describe the issue and the type of device (desktop or laptop, Windows or Mac).
  
  

• Step 2 — Assessment & Quote
  A rough estimate is provided. Diagnostic fee may apply for deeper assessment and is waived if you proceed.
  
  

• Step 3 — Drop-Off, Pickup, or Remote Session
  Choose the most convenient method for your situation.
  
  

• Step 4 — Repair & Updates
  The work is completed, tested, and verified. Any unexpected findings are communicated before proceeding.
  
  

• Step 5 — Return & Payment
  Once finished, the device is returned or picked up. Payment is collected by e-transfer or cash unless otherwise arranged.